From Zero to
Fluent in Payments.

Payments 101

How the Payments Industry Works

Core questionWhat actually happens when someone taps, dips, swipes, or enters a card online?

The Transaction Journey

Authorization to Settlement

Core questionHow does a $100 payment travel from the customer to the merchant’s bank account?

ISOs & Merchant Acquiring

The Business Behind Payments

Core questionWhat does an ISO do, how does it acquire merchants, and where does it make money?

ISVs, Embedded Payments & PayFacs

Core questionWhy are software companies becoming payments companies, and how do embedded payments models work?

Payment Economics

Interchange, Fees, Pricing & Residuals

Core questionWho gets paid on a transaction, how much, and why?

Merchant Accounts, Underwriting, Risk & Compliance

Core questionWhat is a MID, why does underwriting exist, and how do PCI, fraud, chargebacks, KYC and risk fit together?

Payment Technology

Gateways, APIs, POS & Omnichannel

Core questionHow do gateways, terminals, tokenization, virtual terminals, APIs and e-commerce integrations connect everything?

ACH, eCheck & Alternative Payment Methods

Core questionHow do bank payments differ from cards, and where do ACH/eCheck, wallets and other payment methods fit?

The Payments Business

Selling, Building & Competing in Payments

Core questionHow do ISOs, ISVs, processors and fintechs package solutions, differentiate themselves and grow portfolios?

Selling to ISVs

A Playbook for ISOs & Agents

Core questionHow do you pitch and close software partners?

Crypto/Stable-Coin for Dummies

Core questionHow they work, how they’re used in payments, their risks and benefits, and why they’re shaping the future of money.